IMAP services for the Apple iPhone/iPad are currently only supported on the ut5 hosting server. Please check with support to have your domain moved to this server before attempting to use these instructions.
- If this is a new email account, first set it up in the Action Web control panel (Email Manager->POP Email Accounts). Yes, it says POP, but if your domain is on the
ut5 server, it will also support IMAP.
- On your iPhone/iPad, go to Settings > Mail > Accounts > "Add Account" > Other > Add Mail Account and enter the following:
Name: {Your name}
Email: {Your email}
Password: {Email password}
Description: {Whatever}
It should look like this:
("Dark mode" example here.)
- Click Next. It will then ask for more information, which should be entered like this:
INCOMING MAIL SERVER
Host Name: ut5.serverbox.net
Username: {Your email}
Password: {Email password}
OUTGOING MAIL SERVER
Host Name: ut5.serverbox.net
Username: {Your email}
Password: {Email password}
Screenshot:
- Click Next and wait for the "verifying" step to complete (which can take a couple minutes) and then click Save.
- Go to the Mail app and send a test message to verify success.
Note: It may take several minutes before the messages in your inbox are synced up with your mailbox on the server.