General Support Documents

Getting Started

• Getting Support from ActionWeb
• Installing WordPress
• Logging into Your Account
• Using the ServerTools control panel
• Updating your name servers with DomainRocket.com
• Payment Options
• Publishing Your Web Site
• Setting Up FTP Access
• Publishing your site with Microsoft® FrontPage® 2000
• Getting Started FAQ

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Email Services

• Setting up your POP email account with Thunderbird
• Forwarding your emails to Gmail
• Setting up email with Outlook (IMAP)
• Setting up email on an iPad (IMAP)
• Setting up email with Outlook (POP)
• Setting up email in Outlook (Older versions of Outlook)
• BoxGuard
• Default Forwarding Address
• Email Forwards and Email Aliases
• Setting up a POP Email Account
• Accessing POP Email Accounts via Webmail
• Size Limits on Email
• Auto-Responders
• Mailing Lists
• Advanced Mailing Lists (EzMLM)

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Web Site Gadgets

• Web Counter
• Restricting Access to Your Web Site
• Simple Feedback or Order Form
• Advanced Feedback or Order Form (cgiemail)
• Guestbook

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Custom Script Installation and Development

• General Scripting FAQ

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Secure Server Access (SSL)

• Enabling SSL using the Shared Secure Server
• Enabling SSL Directly on Your Virtual Server

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Advanced Features

• SSH Access (Secure Telnet)
• Ecommerce Features FAQ
• Advanced Features FAQ

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Virus/Worm Warnings

• What is a virus or worm?
• Common techniques to prevent infection.
• Example Worm Outbreaks

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July 2002

• FrontPage 2002 Extensions Installed

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June 2002

• MySQL Upgrade

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May 2002

• Miva Merchant E-Commerce Hosting Plan Added
• Python Upgraded to 2.2.1

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April 2002

• Curl (cURL) utility installed
• PHP upgraded to version 4.1.2

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March 2002

• Domain Status Tool

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February 2002

• New Support Area and Knowledge Base
• MySQL Admin Tool
• Account Manager Login
• New Perl Modules
• More New Perl Modules

Recent Questions & Answers

How do I update my contact information?

How can I view my current invoice, statement, or payment receipt?

How do I fix sub-directory scripts that break when the web site's main .htaccess is updated?