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Miva Merchant
 

Store Management
Miva Merchant comes complete with a set of wizards to simplify the process of building your store. Then, the browser-based administration interface provides access to an array of more sophisticated tools to maintain your catalog and inventory, manage accounts, create comprehensive promotional campaigns, handle order fulfillment responsibilities, and generate detailed sales and website traffic reports.

Account Management
Whether you are running a single store, or a "shopping mall", Miva Merchant allows you to have complete management control. You can create a store manager with full authority and multiple user accounts to handle the normal day-to-day operations of running your store. Also, customer accounts can be set up to provide frequent shopper programs, discounted pricing and special product availability.

Catalog Management
Create categories, products, and attributes within Miva Merchant using wizards, the Miva Merchant administration interface, or the product import utility. Use the sorting capability to quickly organize your products for display. Create detailed product descriptions using text and HTML and attributes can be assigned to products to allow you to identify your products' characteristics more accurately to your customers.

Merchandising
Merchandising is key to success of all stores and Miva Merchant has the capability to implement a variety of programs to increase your sales. With Miva Merchant you can associate complimentary products to give shoppers the opportunity to purchase others that are similar . You can also create an upsale process when shoppers meet pre-defined criteria such as purchasing specific products, or exceeding specified dollar amounts. Pricing groups can be used in combination with select shopper availability groups to qualify them for discounts on any or all products in the store.

Order Fulfillment
Processing credit card payments is easy with Miva Merchant's pre-configured payment processing solutions from industry leaders. Miva Merchant also configures multiple sales tax methods and provides your customers with multiple shipping options. Checking order status is also simple with our instant order email confirmations that are sent to both the merchant and customer. Miva Merchant is bundled with interfaces to the following list of payment gateways and, supports over 40 others:

New with v4.13 - debit-it!
New with v4.13 - eValuCheck
New with v4.13 - Innovative Gateway Solutions
New with v4.13 - Rodopi Payment Gateway
New with v4.13 - U.S. Merchant Systems
Authorize.Net Payment Services v3.0
E-Commerce Exchange/QuickCommerce 3.0 Payment Gateway
Moneris e-SELECT Payment Service
GlobalCommerce Payment Gateway
CyberSource ICSv2 Payment Services
Cardservice/LinkPoint Payment Gateway
Paradata Payment Service
Verisign Payflow Link
Verisign Payflow Pro (PaymentNet)

Through Miva Merchant's modular architecture, many other payment processors can be integrated to a Miva Merchant storefront. Visit our Partners section for more details.

Modular Architecture
Miva Merchant is specifically designed so developers and aftermarket vendors can implement their own customized modules around a common API. Once a module is developed, push-button registration automatically integrates it into the main Miva Merchant system. Modules can be developed for the following sub-systems:

Fulfillment
User Interface
Shipping
Payment
Currency
Sales Tax
Batch Reporting
Import / Export
Buyer Traffic Reporting
Intercept System Functions

Existing Site Integration
E-merchants who have sites in HTML can hyperlink directly into a Miva Merchant e-catalog. Key e-catalog functions such as product lookup, category presentation, shopping basket, and order forms can be accessed as components of existing HTML-based web sites.

Miva Mailer™
Miva Mailer conveniently emails the people (customers, affiliates, etc.) within your Miva Merchant system relevant information about your site and special offers. The service automatically manages unsubscribes and lets you create an unlimited number of mailing lists to reach your customers and affiliates.

Miva Marketplace™
Miva Marketplace is a new automated marketing service integrated with Miva Merchant that drives targeted shoppers to Miva storefronts. Merchants instantly add their products into a powerful search engine and "shop box" that is displayed on popular web sites. Miva Marketplace generates more sales and builds lasting relationships with buyers who return again and again... Merchants can now use a special "Mass Listing Wizard" to register multiple product listings in the system. Also new with v4.13, is support for UPC (Universal Price Code) and ISBN (International Standard Book Number). New fields have been added to records listing products in Miva Marketplace to accomodate for these identifiers. Some Miva Marketplace venues use the ISBN and UPC to compare prices among shopping sites.

Affiliate Program
Build your own affiliate network and attract new customers to your storefront! You save time and money by managing your affiliate program at the same time you manage your store. This new features makes it easy to control commissions you pay to affiliates for both sales and click-thrus. Both you and your affiliates have access to payout reports and you can even choose to have your affiliates added automatically or with administrative approval.

Inventory Tracking
Now you can track inventory levels for all the products in your store. Your customers will know exactly when a product is in stock or out of stock. This powerful new feature even sends email notifications about low and sold out items. You can manage inventory levels and notices for your entire store or for specific items. It's easy to administer and you'll eliminate orders for products that are no longer in stock.

Simple Administration
It's never been easier to set up and administer your storefront. Now one wizard manages the complete storefront configuration and displays progress to completion so you know exactly where you are at each step of the way. You can revisit completed steps at any time and quickly switch between advanced and simple mode administrative interfaces.

Attribute Templates
You'll save lots of time with the new attribute template feature. Now you can assign similar attributes to multiple products and easily change attributes globally by updating the template. Product attributes can still be modified without affecting the template. Plus, you can assign attribute templates in the Product Import.

Site Traffic and Sales Statistics
Now you'll know exactly how many customers have visited your store and how much they have spent. This useful new feature makes it easy to track your store traffic and make smarter inventory and promotional decisions.

Enhanced Data Export / Import
Export core product fields in a format to Import (back) into Miva Merchant, upload to Miva Marketplace Mass-Listing Wizard, and for Miva Merchant Provisioning. Also, while importing products from a flat file, assign a products to multiple (existing) categories, separating category codes with commas.

Quick Selection
Easily select and deselect an entire range of products at once when administering your storefront.

Shipping Calculation
Now you can calculate shipping costs as a percentage of the total order.

Security
All sensitive data can be encrypted with SSL prior to transmission. This includes the customer ordering process and processing of orders. Multiple layers of login permissions give a centralized manager the ability to grant store-level permissions to different developers and merchants.

Documentation and Support
Context-sensitive help is available for each key field in the administrative interface within Miva Merchant. In addition, online documentation is available on Miva's web site. Support for Miva products is available through Miva's Incident Reporting System and user group forums.

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